Privacy policy

Information you provide

• Account identity and email information.
• Registration, order, and payment workflow information.
• Bank transfer proof files when that method is used.
• Publication manuscripts and related version records when entitled.

Operational records

ICELESS processes ticket, session assignment, live access, attendance, certificate, and audit records needed for platform operation and security. Payment providers may return transaction identifiers and statuses; sensitive provider credentials are not exposed to users.

How information is used

• Operate accounts and requested participation workflows.
• Authorize protected resources and prevent unauthorized access.
• Reconcile payments, attendance, and eligibility.
• Maintain security, auditability, and service reliability.

Access and retention

Access is limited by authorization, and records are retained according to service, security and transaction needs.

Your choices

Review your account information in the dashboard and use the Contact page for privacy questions.